Returns & Exchanges
We want you to love your Knack Bag as much as we do, which is why we offer a 30-day window for returns and exchanges on all unused products in their original packaging. Whether you need a different size or a different style, we are here to ensure you find the perfect companion for your daily carry.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
Pack and Ship
Place the unused items back in their original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse receives and inspects your return, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing